Strategies

In the age of transparency, individuals and businesses can suffer serious consequences from the fallout of stupid mistakes. Here are four ways to avoid making them.

Virtual reality is “the next major computing and communication platform,” according to Mark Zuckerberg, CEO of Facebook. Why should your agency care?

Rolling your eyes at the word “disruptors”? You’re not alone. But if you’ve got one eye on the future, chances are you’re already bracing for the massive change underway from the InsurTech movement.

After losing a sale, how many times have you said, “I can’t believe it—I was sure I had that one”?

Once the preserve of Fortune 500 firms, captive insurance has increasingly become an important strategic tool for midsize companies as well—especially because exposure to risks like cyberattack or reputational damage is not dictated by the size of the vic

The Americans with Disabilities Act requires businesses to ensure that their goods and services are accessible to disabled individuals—and that includes their websites.

Success depends on being among the few that others can count on to get the job done right—and that requires thinking. Ask yourself these questions to think your way to success.

What’s the best way to let certificate of insurance holders know that a commercial liability policy has been cancelled?

Being an omnichannel agency does not mean sacrificing one-on-one customer service for automation.

Should every agent have a copy of the agency agreement, or is there a better method?