Strategies

New consumer demands and expectations call for changes to keep up, stay relevant and close more sales. Here are five strategies that can help.

When an insured files a claim, they often count on their agent to manage the situation. Follow these steps to ensure your client relationships don’t break down in a time of crisis.

Every agent’s goals for 2018 are different. But most would agree that generating more customer leads is near the top of their list. Try these proven tactics to increase not only the quantity but also the quality of your leads.

In the age of transparency, individuals and businesses can suffer serious consequences from the fallout of stupid mistakes. Here are four ways to avoid making them.

Virtual reality is “the next major computing and communication platform,” according to Mark Zuckerberg, CEO of Facebook. Why should your agency care?

Rolling your eyes at the word “disruptors”? You’re not alone. But if you’ve got one eye on the future, chances are you’re already bracing for the massive change underway from the InsurTech movement.

After losing a sale, how many times have you said, “I can’t believe it—I was sure I had that one”?

Once the preserve of Fortune 500 firms, captive insurance has increasingly become an important strategic tool for midsize companies as well—especially because exposure to risks like cyberattack or reputational damage is not dictated by the size of the vic

The Americans with Disabilities Act requires businesses to ensure that their goods and services are accessible to disabled individuals—and that includes their websites.

Success depends on being among the few that others can count on to get the job done right—and that requires thinking. Ask yourself these questions to think your way to success.