Should an Agency Record Phone Calls With Insureds?
What is the current best practice for storing those recordings in an agency management system (AMS)?
Strategies
5 Internal Agency Perpetuation Options
When it comes to planning for your agency’s internal perpetuation, there are numerous factors to consider, each requiring careful consideration and strategic discussion.
Marketing With Direct Mail: Yes, It Works
This 150-year-old marketing channel can be a real game-changer for your firm.
CrowdStrike Outage: A Paradox in Cybersecurity
Explore how the CrowdStrike event reshaped the understanding of risk and the evolving landscape of digital security.
Tell Clients How to Protect Themselves from Cyberattacks
Cybercrime isn’t going away, so individuals and businesses need to ensure they have protection. These 5 tips will help you guide customers in the right direction.
Can a Property Manager Be an Additional Insured on Landlord’s DP3 Policy?
A landlord’s property management firm wants to be added as an additional insured to the policy, but the carrier requires that the property manager is listed on the deed.
5 Guidelines for Effective Cyber Protection
Technology is moving quickly—and that means so are cybercriminals. It can be challenging to protect oneself from cybercrime, but these guidelines can help you and your customers prepare.
When Cybersecurity Measures Backfire: Lessons from CrowdStrike
Discover the lessons from the CrowdStrike outage that risk managers and insurers can’t ignore.
Retaining Gen Z: The Need for Tailored, Modern Benefits Enrollment
As Generation Z becomes an increasingly significant part of the workforce, employers must rethink their approach to retention and benefits.
Can Carriers Tell If a Client Had a Policy Canceled for Nonpayment?
If a client’s policy is canceled for nonpayment—whether intentional or not—would it impact that client’s ability to get another policy?
