williamjones

​From customer service to automated underwriting and even fraud detection, artificial intelligence (AI) promises to be a ground-breaking tool and a disruptive force in insurance.

​Whether you’re a seasoned producer with an itch to do things your way or the next generation in a family-owned business, acquiring an insurance agency through a purchase or perpetuation could well be in your future.

When looking for digital tactics that can help grow your book, two simple but powerful tools can significantly boost your close ratio: automated information capture services and personalized video proposals.

Three ways artificial intelligence (AI) is helping independent insurance agents improve customer service.

A generative artificial intelligence (AI) chatbot was asked to write a quick overview of the types of AI. Here’s how it went.

In 2022, Limestone Agency celebrated its 175th anniversary and, like Robertson, the agency has deep roots in the local community.

By: Volume: 120, Issue: 9

Across more than 25 years in the insurance industry, Chris Cline has established himself as an industry resource for topics such as perpetuation, agency culture, marketing and sales, data and analytics, technology, and more.

Last week, California Insurance Commissioner Ricardo Lara announced his Sustainable Insurance Strategy to improve capacity and offer rate relief.

“People are always looking for better opportunities and the constant changes in underwriting guidelines,” says independent agent Rajan Nurnie. “An improvement I have seen is that it used to take up to two weeks to get a quote back, and now it takes just