Agency Nation Meets: Rick Warter
As chief customer officer at Vertafore, Rick Warter brings nearly three decades of experience as a successful professional services executive to his role.
Technology and Tools
Driver Overconfidence Is Making Distracted Driving Worse
Most drivers believe other motorists’ driving behaviors are bad and getting worse, according to Nationwide. Yet most rate their own driving very highly, despite participating in the same risky behaviors.
How Independent Agents Can Adapt to Meet Changing Consumer Expectations
From the long-lasting impact of the pandemic to the turmoil of the hard market, personal lines consumer preferences are shifting. Here’s how independent agents can keep up.
Use Digital Payments to Keep Up With Consumer Preferences
Here are four ways that adopting a digital payments solution can improve customer experience.
Declaration of Independents: Michelle O’Connor
When Michelle O’Connor and her husband started their insurance agency 25 years ago, they knew from the very beginning that joining the Independent Insurance Agents of North Carolina was a must.
Half of Independent Insurance Agency Employees Feel Burned Out
While more than 2 in 3 (69%) say the insurance industry is a great place to work and 4 out of 5 (81%) say they are satisfied with their job, high rates of burnout are threatening to dampen job satisfaction, according to Liberty Mutual and Safeco.
4 Ways the Right Technology Can Future-Proof Your Agency
The right technology provider can be a game-changer for your agency, delivering positive downstream impacts that extend beyond operational efficiency.
4 Auto Insurance Studies Agents Should Read
Increasing auto insurance premiums have been a concern over the past couple of years. Here are four insurance reports agents can use when discussing the market with clients.
How Agents and Carriers Can Play a Role in Reducing Distracted Driving
With distracted driving a leading cause of road accidents, agents can educate customers about the dangers and offer incentives for positive driving behavior.
6 Trends Shaping The Personal Auto Market and How to Talk About Them
Answer common questions and paint a picture for your clients of what to expect in this year’s personal auto insurance market by being prepared to discuss these six market trends.
