HR and Staffing

In this Q&A series, Independent Agent magazine and the Big “I” Agents Council for Technology spotlights women in InsurTech.

On this episode of Agency Nation Radio, Jennifer Becker, Big “I” executive director of research and education, is joined by Claudia St. John, founder and CEO of The Workplace Advisors.  During the episode, they explore how small independent insurance agencies can compete with large corporations for talent; whether artificial intelligence (AI) is helping agencies address staffing shortages or simply adding another layer of complexity; and what agency owners…

The most successful companies understand that attracting top talent isn’t just about offering the highest salary; it’s about leveraging creative strategies and building an authentic workplace culture.

To secure the industry’s future, we must reimagine talent acquisition, development and retention strategies to position insurance as a hub of innovation, data intelligence, and societal impact.

Since 2020, rising litigation costs, social movements, increased regulatory scrutiny and growing employee awareness of their rights have made the EPLI market a complex landscape.

eight do’s and don’ts of headshots to help you make the most of your visual handshake

The rise of artificial intelligence (AI) and its growing role in employee recruitment and management is set to reshape the employment practices liability insurance (EPLI) market through 2026 and beyond.

To address the talent shortage, here are five successful, replicable strategies already in motion to recruit the next wave of insurance talent in 2026 and beyond.

AI may reduce manual work, but it does not reduce the need for skilled people. In fact, it increases it.