HR and Staffing

Miles Lee, the winner of the 2025 Young Agent Of The Year Award, reflects on making an impact.

On this episode of Agency Nation Radio, Ashley Engl, director of technology learning & innovation at Walsh Insurance and a member of the Big “I” Young Agents Committee, sits down with two emerging industry leaders whose journeys began on the football field. 

Workers compensation is regulated at the state level, and even occasional or incidental work across state lines can result in coverage gaps if policies are not properly structured.

As older workers stay in the workforce longer, a more complex risk profile is emerging—reshaping injury, increasing severity and forcing carriers to rethink underwriting and rating.

When the gap is too big between documentation and the moment someone needs an answer, people don’t go to the manual. They ask around or guess.

Workers aged 60 and older represent the fastest-growing segment of the labor force, and their increasing presence continues to impact the workers compensation market.

On this episode of Agency Nation Radio, we meet Jackson Rollo, president of Rollo Insurance in College Station, Texas.

While stable, the workers compensation market is facing underlying pricing pressures that are set to adversely impact the market nationwide.

As administrative roles shrink, experienced professionals are becoming more critical, and organizations are facing a growing gap between technological capability and human expertise.

Young agents are making their mark on the insurance industry. Learn what this next generation of agents has to say about where the industry is headed—and how they fit into it.