HR and Staffing

“It’s all about embracing artificial intelligence (AI),” says young agent Audriana Misic. “Not to replace people but to make what we do more efficient and effective.”

“We need to encourage other young professionals to get into the industry and understand that it has a lot of opportunities,” says young agent Lucas Anderson. “I had the privilege of being born into it, there are a lot of people who fall backwards into it, but we need to turn it into an industry…

“It takes a lot of work to do this job,” says young agent Yuliya Karpov. “This profession provides an opportunity to find harmony, to learn about yourself and what you need, then reflect and adjust accordingly.”

“It’s on us to understand what opportunities technology provides our industry to be more efficient and grow at a faster rate than generations before us,” says young agent Ryder Roberts.

“Previous generations bring vast amounts of knowledge and experience and new generations have great new ideas, new life and new outlooks,” says young agent Brooke Stout. “There are many ways to integrate the old ways with the new ways and make the best workflows possible.”

“The core value of lending a helping hand and never being too busy to help a producer … is everything I want in a mentor, especially as a guy that didn’t go to school for insurance,” says young agent Jackson Doyle.

“Everyone says insurance is relationship-based and sometimes that can just be a throwaway statement,” says young agent Kate Adams. “But when you’re up against a deadline, it’s six o’clock at night and you’re not going to get paid if you don’t get something done by 8 am the next day, you need relationships and connections.”

“I see more people my age coming into the industry,” says young agent Ander Urdaneta, “and with new faces comes new ideas—and with new ideas, the industry is just going to keep growing.”

Taylor Hendrickson, Young Agents Council (YAC) director at the Florida Association of Insurance Agents, is passionate about helping young professionals find their footing and thrive in the insurance industry.

Learn what this next generation of independent insurance agents has to say about where the industry is headed—and how they fit into it.