HR and Staffing

As Generation Z becomes an increasingly significant part of the workforce, employers must rethink their approach to retention and benefits.

Many owners think that having a perpetuation plan is something that only older agency owners need to worry about, but the reality is that every agency owner needs to have a plan in place.

There are opportunities to recruit seasoned, talented workers looking for a career change—if you reimagine the hiring process to emphasize competencies, not experience.

A combination of traditional and creative benefits that meet evolving employee needs is necessary to maintain a productive workforce.

“One thing I’ve always loved, even outside of work, is helping other people,” says young agent Jesica Hernandez. “The opportunity to help people protect what they’ve worked hard for is very fulfilling.”

“At the end of the day, I think different perspectives are important in any organization,” says young agent Cole Schanandore. “Every generation needs to be adaptable and learn to work together as a team.”

“It’s nice to have old-school relationship-building and true cold-call outreach in the agency,” says independent agent Weston DeFrisco. “But with Generation Z coming in, they have all of these creative ideas on how to use social networking and artificial

“I’m excited to keep growing, learning and developing knowledge,” says young agent Kasia Anderson. “As a female producer in a male-dominated industry, I’m also excited to help pave the way for other female insurance agents who want to grow and explore the

Tune in to discover how seasoned agents are passing down invaluable knowledge and guidance and find out how the new wave of insurance agents are building fulfilling and impactful careers.

“In the hard market, people from an older generation come with knowledge of good times and times when they’ve been through a hard market and come back out of it,” says independent agent Maggie Landry. “That’s always nice to hear about because sometimes, y