HR and Staffing

Osiris Maldonado is making it her mission to educate her community about insurance and provide a stable, rewarding career to her staff.

“It takes the human element and an in-depth knowledge of our client’s business to creatively solve their challenges,” says young agent Andrew Silva. “The wall we’re trying to break down is proving we’re not just a line item on their expense books, but a m

“There are so many opportunities within the industry and oftentimes recent college graduates don’t see that,” says young agent Brooke Feldmeyer. “I think the solution is getting involved in universities and getting more face-to-face experience with studen

​What does the next generation want in a career? How does the insurance industry align with what Generation Z wants in a profession? Find out on this episode of Agency Nation Radio.

“When I came out of college, the agency was still mailing paper applications,” says young agent Joseph Iten. “It’s been a push for me to bring everything up to speed and teach the older generations to use technology like e-payments and e-signatures.”

“Automation and generational changes in the way that people do business is a challenge,” says young agent Ashton Fee, describing “the ‘click a button and get a quote’ mentality.”

A time will come when agency owners must decide whether they will sell externally to a third-party buyer or sell internally to family or key stakeholders.

“My overall goal is to make our office so appealing to my daughter that when she comes of age, she isn’t running away from it the way I did,” says young agent Kristin Swanson Scott. “That means investing in as much technology as we possibly can to streaml

“I almost left the industry out of frustration,” says young agent Jeb Blazevich. “I was fed up with our healthcare system and lack of transparency, but I started strategizing ways to simultaneously serve my clients’ budgets and the well-being of their emp

“As I grew into the industry, I started to realize how the insurance industry is furthering societal good through the facilitation of risk,” says young agent Shawn Fitzgerald. “The indemnification of loss is a societal good, and that makes me feel good ab