Leading Behavior: How to Attract and Retain the Best Talent
Compensation structure is vital to every organization. But if you want to attract and retain the best talent, you need to look a little deeper.

Compensation structure is vital to every organization. But if you want to attract and retain the best talent, you need to look a little deeper.
Frank has 30-plus years of insurance experience. She has served on association boards, including Big I New York, and is former commissioner of the New York State Insurance Fund. J.P. West, the brokerage and risk management firm she founded, marks its 20th
“The world is changing, and quickly,” says insurance industry leader Myrna Estrada. “I love the independent channel. But for it to thrive, we need to be prepared for what that change looks like.”
“There are more women today who are making head-of-household or head-of-business decisions and are buying insurance,” says independent agent Brenda Loiselle-Marcotte. “Those customers connect with and relate to other women.”
“The second we stop working on [gender equality] is the second we become stagnant,” says independent agent Jana Foster. “I don’t think we’ll ever get to a place where we can stop progressing for the positive.”
An easily repeatable recipe that gets easier each time for hiring a new sales representative at your agency.
Recently, Joe Hamilton ended three years as chair of the Big “I” National Young Agents Committee, which recognized him as the 2019 Young Agent Champion of the Year.
There’s a lot of high-level work to be had. The insurance industry must convey this message to a new generation of workers to reduce the industry talent gap and attract, retain and develop young professionals.
Whether you say words out loud or they’re running through your head, you can make the choice to take a positive or negative path. The words we use always matter.
The opportunities for young employees to work toward earning a six-figure income are very limited, except in the insurance agency and brokerage space—and few people are aware of this.