Personal Lines

What We Can Learn from Google Compare’s Failure

Although many thought Google Compare would massively disrupt the market, its operation ended less than a year after launch. What does this mean for other disruptors and the rest of the industry?

Why Are Homeowners Less Satisfied with Claims Service?

For the first time since 2011, customer satisfaction has declined among homeowners who filed a property claim—specifically in terms of agent interaction. How can you ensure a seamless claims process in the future?

Breaking Down PUP Myths

Many consumers think only wealthy individuals need a personal umbrella policy. Here’s the truth.

Declaration of Independents

Barb Dale’s mother worked for State Farm and later for an independent agency during a time when most mothers stayed home. When Dale began helping her mom at the office, she learned “things I didn’t know I would need later in life.”

Are Your Clients Ready for El Niño?

Climate experts have warned residents along the West Coast to prepare for what could be the strongest El Niño on record. Now is the time to talk to your clients about their increased flood risk.

Why Millennials Need Your Financial Advice

Recent reports indicate that expenses are increasing for young people. Independent insurance agents can be the objective third party that explains the ways of the world both in person and on their websites.

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