Strategies

Build your offering on flexible solutions that drive long-term loyalty via personalized service and quick responses to evolving needs.

Pooling your book of business with other agents’ books to increase buying power may sound appealing, but is the opportunity a good fit?

Get through a tight labor market with 10 techniques to increase employee engagement and reduce turnover.

The carrier cancelled coverage based on inspection results from a third-party inspector, but claims the inspection is the inspector’s intellectual property and won’t release a copy.

With so many people involved in the decision-making process, building rapport, understanding motivations and deciphering who is friend or foe can be challenging.

“How do you manage cyber risk?” and four other questions to help you start cyber risk conversations with your clients.

The most powerful way to position yourself better is by being likeable.

Selling to a team of buyers is nuanced and often requires the seller to facilitate a number of small decisions and agreements that advance the process and align buyers.

There are some do’s and don’ts to creating a space that encourages a productive work mindset.

With so many complicated differences—and as we become more connected through globalization—translating insurance policies has become very important.