Young producer turnover and underperformance continues to plague many, if not most, independent agencies. The direct, indirect and lost-opportunity costs of losing young producers—or hanging on to underperforming ones—are enormous. In today’s challenging
Did you know that your brand speaks volumes before you do? Have you stopped to think about what your brand is telling prospects and clients before you even say a word? Does your brand convey the attributes that you sell—trust, caring and responsibility? I
What are the insurance coverage implications when a pollution event like the Gulf oil spill occurs? The Big “I” Virtual University had one of the first detailed coverage analyses on the street after this event. The article examines damage to property aris
“Ace!” she said, casting a curious glance at my trench coat and fedora. “Why are you dressed as a disheveled Columbo?” “Mitzy,” I said, “kudos for being brave enough to wear a dress that makes your hips appear so wide.” And that’s how Mitzy’s murder
By: Volume 107, No. 7
An insured is a real estate developer. Allegedly, grading operations had altered water flow and caused soil to erode, damaging a neighboring property. The developer’s CGL insurer denied the claim, citing the pollution exclusion. High school physics class
For Frank Sayner, the path to perpetuation wasn’t paved with bright lights or big announcements. In fact, customers didn’t even know the agency had changed hands because the transition to the new principal was such a smooth process.
Susan has been doing well in her sales career for many years. She understands how to make cold calls, how to follow up on leads and referrals and how to offer excellent customer service. Yet, she’s amazed at how much more successful her colleague, Michael
A Brand with a PlanA brand gives your company an instant identity—who you are, what you do and why people should care. As you’ve probably heard many times, branding is more than just a pretty logo (although the logo is key); it’s a complete image and look
I bowl. I buy an absurd amount of DVDs at Best Buy. Now that my manliness is no longer in question, it’s safe to say that I also like to go antiquing.I was driving in a one-stoplight town called Podunkton, looking for Civil War-era maps. The maps aren’t f