williamjones

Being an omnichannel agency does not mean sacrificing one-on-one customer service for automation.

Can employers expect their workers compensation carriers to pay claims involving marijuana? And if an employer has a drug-free workplace policy in force, can they fire an employee for using marijuana either recreationally or for medical purposes?

If an employer’s hiring processes are too relaxed or they fail to invest in the proper insurance coverages, they could end up facing costly fines, potential lawsuits and possible reputational damage.

Should every agent have a copy of the agency agreement, or is there a better method?

“You can’t say, ‘We’re down, we’re flooded, we’re not available,’” says Richard Blades, chairman of Big “I” agency Wortham. “You have to be operating as close to business as usual as you can.”

How do you corner the workers comp market as an independent agent? First, learn experience mods inside and out, says Andrew Atkinson. Second, “it’s not enough to just know it—you have to know how to explain it to somebody who runs a business.”

By: Volume 114, No. 10

Just because workers compensation insurance is mandatory doesn’t mean you can afford to be lazy. To make the client/agent relationship count, you have to be proactive.

What’s driving rate decreases in workers compensation? Here’s what you need to know about the challenges this market faces in 2017 and beyond.

Your clients have employees who are willing to travel across state lines to get the job done. But will their workers comp coverage follow?