williamjones

Sometimes, salespeople need to stop talking, start asking questions—and listen. Here are eight questions that get prospects talking.

Independent agent Adam Stevenson says the biggest challenge in the personal auto market is “trying to get people to understand why they need to carry higher limits.” In a state where the minimum limit “can be quickly exhausted for bodily injury,” he says,

By: Volume 115, No. 8

Nearly 40 years after leaving his career in politics, new Big “I” Chairman Joe Leahy’s advocacy work lives on in his involvement with the independent agency channel.

If you want the next generation of your agency to find the path to success, you’ll need to let your example show the way. Here are five good habits that can help reduce or prevent errors & omissions claims.

Word of mouth, repeat business and referrals used to be enough to maintain a thriving insurance practice. But today, buyers have more options than ever before, and the phone doesn’t ring like it used to.

Online marketing is obviously important in today’s digital age. But never underestimate the power of human interaction.

Growing up, Kalim Wells wanted to be a veterinarian. Instead, he found his calling at his dad’s insurance agency. “I like showing people that yes, we do sell stuff—that’s how we get paid,” he says. “But we’re selling you a product we hope you never need,

Mitch Southwell has experience working for a captive agency, but it made him feel stagnant—“like we were losing more business than we were selling,” he says. “As far as what consumers want, it’s nice to be able to have the option to keep them in-house and

As accounts of inappropriate workplace behavior continue to be shared on a national scale, more employers are beginning to recognize their employment practices exposure—and are seeking information on managing potential risks.