williamjones

Leveraging Carrier Technology Without Sacrificing Your Brand

Many independent agencies don’t have the kind of financial or human resources necessary to offer their insurance clients convenient tech like chat services, 24/7 availability, mobile-optimized websites and mobile apps.

From the Front Lines: Workers Compensation

Independent agent Jon Erickson invests a lot of time in educating his clients about ways to avoid workplace injuries. “Workers compensation costs can be controlled with risk management more than other lines of insurance,” he says.

Why More Agencies Need to Embrace Mobile Solutions

Did you know that 85% of Gen Xers and 67% of baby boomers own a smartphone? Mobile is no longer a generational trend—it’s an established human preference, regardless of age or location.

Declaration of Independents: Taylie Carlson

Taylie Carlson built a whole other career in hospitality before she joined the family business in 2016—a rare history for a fourth-generation independent agent.

Does Adding Language to a COI Constitute Fraud?

An agent insures a small general contractor that is considering performing work for a large local school system. The school is requesting that a clause be added to the certificate of insurance.

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