williamjones

Accepting digital payments can help improve the customer experience but comes with numerous cybersecurity challenges. Here’s an overview of the benefits and risks.

Late last year, Ivan Hudson started to put the pieces in place to move his captive agency to the independent agency world. On this episode of Agency Nation Radio, he discusses the transition with Will Jones, editor-in-chief of Independent Agent magazine.

Here are nine major regulatory and compliance trends to watch this year, as well as some actions to take in response.

Late last year, Ivan Hudson started to put the pieces in place to move his captive agency to the independent agency world. “There’s a difference between starting an agency and launching one—I chose to launch.”

Offering a new coverage or limit is not the same as recommending, much less choosing it. That choice belongs to your customer.

For too long, businesses have separated strategic planning from strategic execution—but they need both to succeed.

​Joining an organization is a stressful period for anyone, but particularly so if you’re in a senior leadership position.

What is an agency’s responsibility or best practice regarding maintaining an electronic copy of the full policy document in their agency management system?

On this episode of Agency Nation Radio hosted by Harrison Brooks, partner at Reagan Consulting, Doug Smart, president, and Kyle Becker, vice president, from Smart Insurance in Abeline, Kansas discuss independent insurance agency ownership transitions.

Recently. we’ve all been bombarded with stories about “The Great Resignation” as we experience a once-in-a-generation transformation of the job landscape. Recent surveys show that as many as one in every two workers are considering a job change.