williamjones

In the personal auto market, independent agent Kriss Petti Roller faces competition “everywhere I turn,” she says. “I go to Costco and they want to sell me insurance. Amazon wants to sell me insurance.”

Smart agency owners recognize that cash flow is a better determinant of value than revenue. When analyzing cash flow, every owner should pay attention to two important considerations.

By: Volume 117, No. 2

Account managers are often inundated by tedious, disparate tasks under time crunches and with little margin for error. Here are four ways to reverse the burnout trend.

Workers compensation isn’t the obvious route to agency profitability. But by providing these nine services, it pays intangible dividends to your clients that ultimately accrue to your balance sheet.

Loosening marijuana regulations are giving seed to immense growth in the cannabis market. But in insurance, the fledgling business is creating a haze of confusion.

As many as 13% of all U.S. drivers are uninsured, according to the Insurance Research Council. Protect your customers and yourself by offering uninsured/underinsured motorist coverage.

Complexities, surprises and natural disasters are set to shape the mergers & acquisitions landscape in 2020.

After a tough couple of years, personal auto rates showed signs of stability in 2019. But as the market moves further into 2020, there are signs that this trend isn’t being witnessed across the board.

If you take the paper out of paperwork, you’ll find that you can get more work done without increasing overhead—you may even be able to reduce it.