New NYDFS Cybersecurity MFA Requirement Effective Nov. 1
Although the NYDFS Cyber Regulations may not apply directly to your business, independent insurance agencies operating in other jurisdictions could still see impacts.
Technology and Tools
Ever‑Evolving Cyber Threats: How Agents Play a Critical Role in Educating Clients
Businesses of all sizes throughout the U.S. continue to face challenges from the evolving nature of cyber risks.
Top 5 Most-Read Articles in Independent Agent in September
September highlighted the impact of nuclear and thermonuclear verdicts on the commercial auto market, signs of improvement in the property & casualty industry, and the Big “I” welcoming Angela Ripley as the new chair.
Agency Nation Meets: Colby Tunick
Colby Tunick is the founder and CEO of ReFocus, which is building the driverless car of insurance servicing.
7 Important Data Security Features to Look for in InsurTech Providers
While there’s no way to guarantee your agency will never be susceptible to an attack on your systems or data, there are steps you can take to understand and increase the security of your client data.
Exploring AI: Implementing Tools
In this third episode of Agency Nation Radio’s AI series from the ACT AI Workgroup, host Kasey Connors, Executive Director of the Agents Council for Technology, is joined by agency owner Jake Holehouse of HH Insurance and Dale Steinke, director, Agent for the Future Advisors at Liberty Mutual and Safeco Insurance.
How to Get on the Right Track to Unlock AI’s Potential
Implementing AI isn’t as simple as plug and play. It takes time to determine what AI can and should do for the agency—and which tools are the right ones for the job.
J.D. Power and Big ‘I’ Release the 2025 Independent Agent Satisfaction Study
The study tracks agent sentiment across multiple categories, including ease of doing business, communication practices and claims handling.
Using Vertical AI to Elevate Your Commercial Quoting Process
Vertical AI marries the power of AI with deep insurance expertise and insurance-specific data.
Why Improving Workflow Speed Matters More Than Ever
It’s not just about workflow speed—it’s about perception. A quick response signals professionalism, urgency and care.
