License to Lead: Meet Young Agent Ryder Roberts
“It’s on us to understand what opportunities technology provides our industry to be more efficient and grow at a faster rate than generations before us,” says young agent Ryder Roberts.
Technology and Tools
How Automation And Quote-By-Text Can Help Your Agency Win Big
Running your agency is a lot like being the coach of a sports team. It’s about strategically selecting the right tools and teammates to position your agency for success.
6 Phishing Techniques Cybercriminals Use to Scam Businesses
Typically, a phishing email will ask you to click a link, respond with sensitive information or open a file.
Parents Are Key in Teen Driver Safety
The American Property Casualty Insurance Association (APCIA) recently launched a public awareness campaign on the importance of parents encouraging teens to be safe behind the wheel.
Agency Nation Meets: Rick Warter
As chief customer officer at Vertafore, Rick Warter brings nearly three decades of experience as a successful professional services executive to his role.
Driver Overconfidence Is Making Distracted Driving Worse
Most drivers believe other motorists’ driving behaviors are bad and getting worse, according to Nationwide. Yet most rate their own driving very highly, despite participating in the same risky behaviors.
How Independent Agents Can Adapt to Meet Changing Consumer Expectations
From the long-lasting impact of the pandemic to the turmoil of the hard market, personal lines consumer preferences are shifting. Here’s how independent agents can keep up.
Use Digital Payments to Keep Up With Consumer Preferences
Here are four ways that adopting a digital payments solution can improve customer experience.
Declaration of Independents: Michelle O’Connor
When Michelle O’Connor and her husband started their insurance agency 25 years ago, they knew from the very beginning that joining the Independent Insurance Agents of North Carolina was a must.
Half of Independent Insurance Agency Employees Feel Burned Out
While more than 2 in 3 (69%) say the insurance industry is a great place to work and 4 out of 5 (81%) say they are satisfied with their job, high rates of burnout are threatening to dampen job satisfaction, according to Liberty Mutual and Safeco.
