How to Become a 24/7 Agency
Implementing 24/7 services can seem like a monumental task. Here are the answers to four big questions most independent agents ask when they take the plunge.
Technology and Tools
What You Need to Know About Insuring Bitcoin
Because virtual currencies are purely digital and hold a variable market value, they present both an opportunity and a challenge for insurance.
Insurance Carrier CEOs Urge Agents to Take Tech Seriously
As venture capitalists continue pouring more money into InsurTech startups like Lemonade and Trove, should you consider all your clients flight risks? Yes and no, according to top insurance carrier leaders.
Your Clients Don’t Care About InsurTech Startups
Less than a quarter of consumers are comfortable sharing personal data with an InsurTech startup in exchange for a cheaper rate—and most prefer to work with a real person at claim time.
Technology Decisions: 3 Paths to a Happier Staff
One of the biggest hidden costs of implementing new technology at your agency is training staff members to incorporate it into their daily lives.
3 Ways to Future-Proof Your Agency
Many industries will have to reinvent themselves to align with millennial preferences—and as one of the oldest and most lucrative institutions in the U.S., the insurance industry is a prime candidate for that task.
Top 4 Data Problems in the Smart Home Telematics Space
Besides privacy concerns, another roadblock lurks under the appeal of smart home telematics: big data.
Hit Higher Retention Rates with EZLynx Management System
In the last piece in a series on agency management system developments, IA investigates EZLynx’s focus on customer retention and agency staff collaboration while looking forward to better commercial lines offerings.
QQCatalyst Takes Tedious Tasks off Your Plate
In the third piece in a series on agency management system developments, IA considers recent updates from QQCatalyst, including texting, marketing automation and a new mobile app.
Vertafore AMS360 Innovates with Role-Based Solutions
In the second piece in a series on agency management system developments, IA looks at Vertafore AMS360 and the company’s partnerships with big names like Microsoft Dynamics, DocuSign and Birst.
