6 Phishing Techniques Cybercriminals Use to Scam Businesses
Typically, a phishing email will ask you to click a link, respond with sensitive information or open a file.
Technology and Tools
How Independent Agents Can Adapt to Meet Changing Consumer Expectations
From the long-lasting impact of the pandemic to the turmoil of the hard market, personal lines consumer preferences are shifting. Here’s how independent agents can keep up.
Use Digital Payments to Keep Up With Consumer Preferences
Here are four ways that adopting a digital payments solution can improve customer experience.
Declaration of Independents: Michelle O’Connor
When Michelle O’Connor and her husband started their insurance agency 25 years ago, they knew from the very beginning that joining the Independent Insurance Agents of North Carolina was a must.
Half of Independent Insurance Agency Employees Feel Burned Out
While more than 2 in 3 (69%) say the insurance industry is a great place to work and 4 out of 5 (81%) say they are satisfied with their job, high rates of burnout are threatening to dampen job satisfaction, according to Liberty Mutual and Safeco.
4 Ways the Right Technology Can Future-Proof Your Agency
The right technology provider can be a game-changer for your agency, delivering positive downstream impacts that extend beyond operational efficiency.
Leverage Technology to Transition From Personal to Commercial Lines
With the changing landscape in the personal lines market due to the hard market, personal lines agents may be thinking about diversifying their revenue.
Agency Nation Meets: Bobbie Collies
Bobbie Collies is the chief insurance officer at Coterie Insurance and a passionate servant leader who loves to help drive strategy and execution.
How Often Should AMS Data Backups Occur?
How should an agency prepare for an agency management system (AMS) being down for an extended period of time, such as after a catastrophe or cyberattack?
6 Ways AI Can Help Insurance Agents During the Policy Lifecycle
Artificial intelligence (AI) is transforming how independent agents operate, freeing agents to focus on having meaningful client conversations and providing strategic advice.
