7 Revenue-Driving Digital Capabilities Your Agency Needs to Grow
From chatbots to social media, digital is a trend that has been building for decades. Here are seven digital capabilities strongly correlated with high revenue growth.
Technology and Tools
Consumer Data Privacy Laws May Gain More Traction in 2021 but Many Exemptions Exist
With Virginia the second U.S. state to enact a comprehensive consumer data privacy law, agents should stay apprised of new developments in this arena. Here’s how the new law affects independent agents.
Commercial Lines Submissions Technology: The Missing Link?
How the independent agent’s role in commercial lines submissions is evolving and how, in many important ways, it will stay exactly the same.
How the IVANS Superhighway Is Automating Commercial Lines
IVANS is revolutionizing the commercial lines policy workflow, creating a more connected and efficient ecosystem for all stakeholders. The goal: A superhighway, connecting insurers, agencies and insureds in a single exchange.
Vertafore and Nationwide Partner on Commercial Submissions
Nationwide plans to integrate all commercial lines products into the Vertafore platform beginning in May with workers compensation, business owners policies and general liability.
Google Teams Up with Allianz and Munich Re to Offer Cyber Insurance
The partnership aims to cut cloud security risks and offer cyber insurance designed for Google Cloud customers.
Consumers Expect Transparent Data Privacy Protocols
Companies entrusted with its customers’ financial data are shifting their messaging to emphasize the steps they are taking to ensure the safety of that data.
Balancing Act: Customers Demand Both a Digital and Personal Experience
While 73% of independent agents say their customers expect a fully digital experience, 91% report an increase in customers’ desire to speak to an agent when they have questions.
Marketing Basics Haven’t Changed, But Delivery Has
Agencies have the tools available to better understand audiences, update message delivery channels and reach clients in the best way possible.
Telematics Provide Opportunity to Protect Pandemic’s Unlikely Heroes
During the pandemic delivery drivers emerged as essential workers to keep the U.S. economy moving. With reliance on commercial fleets increasing, business owners are willing to invest to improve safety through telematics solutions, presenting a prime grow
