Average Cost of a Data Breach Reaches All-Time High, says IBM Report
The global average breach cost reached $4.45 million, with detection and escalation the most expensive component—indicating a shift toward more extended and complex investigations.
Technology and Tools
How Embedded Insurance Can Create a Seamless Customer Journey
People will choose the easy, straightforward process over the complicated and frustrating one every day of the week, so you need to provide a seamless customer journey. That’s why it’s time to invest in embedded insurance.
Ivans Expands Commercial Lines on Distribution Platform, Launches Book Roll Solution
Ivans Distribution Platform now supports 12 commercial lines with automated appetite assessment and digitized submissions and quoting.
4 Things to Do Before Using AI in the Hiring Process
Artificial intelligence tools have been praised for saving hiring managers valuable time and creating a diverse pool of applicants. But it’s important to address some big concerns before implementing AI in your HR department.
Agents Need Better ‘Intent Data’ to Deliver Personalized CX
As independent agents seek to grow their business, bring on more clients and sell more policies, adopting a data-first mindset across the customer experience (CX) is key.
3 New-Age Options to Prevent Workplace Injuries
Carriers and agents are playing a key role in the increased use of technology to manage workplace safety risks.
MFA Is the Simple but Effective Way to Stay Cyber Safe
Most cybercriminals hack into a system by stealing someone’s login information. Multifactor authentication (MFA) creates an additional layer of security that can’t be easily compromised.
Why ‘Tech + Data’ Is Your Formula for M&A Success
If you are looking for new investors or a buyer, buckling down on your data is key to positioning your business.
Website Accessibility Litigation Continues To Rise
Here’s what to do if your agency website is targeted by a demand letter.
AN Radio: Entrepreneurial Life Lessons with David Watson
On this episode of Agency Nation Radio, David Watson, executive vice president at Mappus Insurance in Mt. Pleasant, South Carolina, shares his story of how he went from agency entrepreneur to InsurTech founder.
