Agency Operations

If a customer declines coverage, how long does their declination stand for?

A great office begins by emphasizing the wellness of employees and customers. Here’s how to redesign your office to meet the needs of today’s insurance industry.

The new offering provides errors & omissions (E&O) coverage for individual residential and commercial real estate appraisers.

By: Agency Nation At the beginning of her career, Kristine Rushing, who is now co-owner and risk consultant at Rushing Insurance in Pensacola, Florida, interviewed with a bank and an insurance agency. The insurance agency was the first one to offer her a job—and so her insurance career began. “When I was able to take…

Nearly four in 10 millennials and Generation Z believe their employers did not take appropriate actions to support their mental health and wellbeing during the pandemic.

When well-conceived and well-executed, a succession plan will allow you to enjoy retirement while leaving your business and clients in good hands.

Despite the chaos impacting the community—including staff—there are many ways agencies can step up to help clients in need and process their claims after a disaster.

As market capacity shrinks and rates and deductibles increase, agents like Kristine Rushing are advocating for property and homeowners reform in Florida.

On this episode of Agency Nation Radio, Robbie Moore, executive vice president, Blanchard & Calhoun Insurance in Augusta, Georgia, shares how his involvement with the Big “I” has helped him thrive in the independent agent channel.