Agency Operations

The agency errors & omissions environment has become more complicated, and the result has led to several implications for independent agencies.

In this bonus episode of Agency Nation Radio, Avery Moore, Brock Elliott, and Lisa Lemanski discuss how to maintain a positive culture during the hard market.

The Trusted Choice® Board of Directors annual meeting featured a panel of industry experts who shared insights on the current hard market.

Agency leaders who address conflict directly, rather than sweep it under the rug, are taking a big step toward creating an environment where employees thrive and produce.

Agency errors & omissions coverage has been impacted by the hard market, with premiums increasing over the past few years, and difficulty in replacing waves of retirees with younger workers.

Will Jones, editor-in-chief, Independent Agent magazine, is joined by Charles Symington, the new president & CEO of the Big “I.”

Ed Catmull, cofounder of Pixar, recently shared three pillars of success that are foundational for business performance and longevity.

Five years ago, Dop’s grandfather passed away, helping her realize that “family is one of the most important things,” she says. The thought drew her into the family agency at a time in her life when she was about to get married and start a family of her o

Carey Wallace, an entrepreneur at heart, is the founder of Agency Focus, an independent insurance agency consulting company.