Customer Satisfaction Flat Despite Rebates from Auto Insurers
The main reason why customer satisfaction has stalled: Companies are missing the mark on effective communication with customers.

The main reason why customer satisfaction has stalled: Companies are missing the mark on effective communication with customers.
Vertafore kicked off Accelerate, powered by NetVU, by recognizing the contributions of the independent agent channel over the past year, reserving special praise for the Big “I” and its chairman, Jon Jensen.
The combined solution allows business owners to visit TrustedChoice.com and answer simple questions to receive a quote indication and be connected with a local independent agency.
With Virginia the second U.S. state to enact a comprehensive consumer data privacy law, agents should stay apprised of new developments in this arena. Here’s how the new law affects independent agents.
Nationwide plans to integrate all commercial lines products into the Vertafore platform beginning in May with workers compensation, business owners policies and general liability.
The partnership aims to cut cloud security risks and offer cyber insurance designed for Google Cloud customers.
Applied Systems announces the launch of Applied Marketing Automation, a “simple by design” application that allows agents and brokers to quickly build and track marketing email campaigns.
Vertafore, an InsurTech company and leading provider of cloud-based software for the property-casualty market, announces it will be acquired by Roper Technologies, Inc.
Today, Nationwide released results of a survey that pinpoints opportunities for agents to help strengthen and grow their business in the current environment.
The acquisition aims to create significant productivity and speed advantages for agents and brokers.