News

Is Technology the Answer to Boosting Consumer Trust?

Insurers have historically taken a reactive approach to macroeconomic trends, demographic shifts, market demands, technological developments and regulatory changes—and that has hurt consumer trust.

Google’s CapitalG Invests Nine Figures in Applied Systems

During the 2018 Applied Net conference, Applied Systems announced a nine-figure minority investment from CapitalG, the growth equity investment fund of Google parent company Alphabet, Inc., aimed at supporting digital innovation in the insurance industry.

Travelers Teams Up with Amazon for Digital Storefront

Recently, Travelers announced a new collaboration with Amazon to create the insurance industry’s first digital storefront, offering smart home kits and homeowners insurance at discounted prices.

Reacting to Change: After Technology, Culture Comes First

At NetVU’s Accelerate conference in Atlanta, Amy Zupon, CEO of Vertafore, explained how independent agencies can use technology to streamline their connections with carriers and shared five key values that have the power transform the culture at your agen

Your Clients Don’t Care About InsurTech Startups

Less than a quarter of consumers are comfortable sharing personal data with an InsurTech startup in exchange for a cheaper rate—and most prefer to work with a real person at claim time.

Hit Higher Retention Rates with EZLynx Management System

In the last piece in a series on agency management system developments, IA investigates EZLynx’s focus on customer retention and agency staff collaboration while looking forward to better commercial lines offerings.

QQCatalyst Takes Tedious Tasks off Your Plate

In the third piece in a series on agency management system developments, IA considers recent updates from QQCatalyst, including texting, marketing automation and a new mobile app.

Vertafore AMS360 Innovates with Role-Based Solutions

In the second piece in a series on agency management system developments, IA looks at Vertafore AMS360 and the company’s partnerships with big names like Microsoft Dynamics, DocuSign and Birst.