Industry Trends

Two studies from Travelers and Nationwide examine the opportunities for businesses while giving cybercriminals new ways to exploit them.

Agents place high value on carriers that interact with them as a partner rather than a vendor, with 48% of agent-carrier relationships meeting the partner criteria.

The U.S. homeowners insurance segment staged a dramatic recovery, according to AM Best, posting its first underwriting profit since 2019.

The biennial study reveals revenue growth, technology adoption and a focus on customer service.

A new Big “I” survey finds consumers embrace AI-powered service but still want the expertise and guidance of a dedicated human insurance agent.

While the first half of 2026 saw strong underwriting results, certain lines of business remained challenged and regional catastrophe exposures still poses significant long-term risk.

To date, no major hurricanes have made landfall in the U.S. during the 2026 Atlantic hurricane season. Does a quiet year signal that hurricane risk is easing? The evidence suggests no.

Continued wage growth across major trades reflected ongoing skilled labor shortages, capacity limitations and a demand for specialized construction services.

Almost 2 in 3 independent insurance agents used AI on the job at least a few times in the past year, making agency governance all the more crucial.

Best Practices agencies continue to deliver excellent profitability above pre-pandemic historical averages, even as organic growth slowed due to a softening property & casualty market.