Industry Trends

Despite artificial intelligence (AI) becoming increasingly integrated into independent insurance agencies, only 12% of agencies have a well-defined usage policy, according to Liberty Mutual.

Small commercial customers are more likely than ever to consider moving their business to another insurer at renewal, according to J.D. Power.

Homes at risk during the 2025 wildfire season represent a combined reconstruction cost value of $1.3 trillion.

Best Practices agencies continue excellent organic growth and profitability, according to the 2025 Best Practices Study by the Big “I” and Reagan Consulting.

Nearly 85% of single-family homes at risk of flooding in the U.S. carry insufficient coverage, leaving households vulnerable to thousands of dollars in out-of-pocket costs, according to Neptune Flood.

Sales rose to $223 billion in the first half of 2025, 3% above the first half of 2024 and beating the record previously set in 2024.

Independent insurance agency mergers and acquisitions are stabilizing after years of frenzied activity, but remain above pre-pandemic levels.

Less than half of parents rate their teen’s driving as good or excellent, according to Nationwide, with some parents reporting their teen’s unsafe driving behaviors, including styling their hair or even watching videos.

The U.S. property & casualty insurance market is exhibiting mixed results in 2025, with personal auto on track to achieve profitability but homeowners and general liability segments continuing to experience losses.

The Big “I” 2025 Market Share Report shows that independent agencies place 61.5% of all U.S. property & casualty insurance, a clear sign of the channel’s continued strength.