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You may be hesitant to jump right into a new, unfamiliar platform, so here are some of the common misconceptions agents have when considering TikTok as part of their marketing strategy.

John Bachmann, vice president of client relations at Norwood Insurance ​in Groveland, Massachusetts, is a claims leader, author and a self-professed insurance nerd.

If a customer declines coverage, how long does their declination stand for?

By: Volume: 119, Issue: 6

“My educational background is in tech, so it’s been important for me to have an open mind and listen to my peers, especially people that have been in the industry for decades because they want you to succeed,” says independent agent Jesus Lopez. “Not bein

“We need to use social media platforms to debunk the myths about insurance and show how great the industry is,” says young agent Leah Robinson. “We really are a service industry at heart, and I think we need to show that more to people.”

The builders risk product eliminates gaps in coverage that may exist within the owner’s corporate liability insurance program.

As the architects & engineers market hardens in reaction to demand for professional design services, independent agents can play a significant role in helping their clients secure coverage.

An insured is considering renting their second home out out on VRBO or Airbnb. What homeowners insurance options would cover this risk?

“Giving younger folks the opportunity to share their experience will change the way people perceive the career path,” says Ashley Arikawa. “I was initially drawn to my current employer because of the company culture and had no prior knowledge of the indus