Producer and owner compensation comprises a large chunk of agency expenses that are inextricably tied to juggling new versus renewal business. What’s the best way to structure your compensation model to benefit the bottom line?
Customer retention and new business development are both critical to your agency. How do you determine the right formula for achieving maximum organic growth?
Within every agency’s customer base lies a labyrinth of coverage limitations and policy exclusions—a potential roadmap to increased revenue.
Sharon Robles is just one year into an independent agent career after 18 as a captive agent—and she’s already earned 50% of the revenue it took her nearly two decades to build with her prior employer.
Effectively utilizing an agency management system can reduce potential E&O exposure, position an agency to build a quality defense against allegations and ultimately lead to overall revenue growth.
The husband-and-wife ownership of this small firm ($1.4 million in revenue) in the Denver area focuses on niche markets and bringing in new talent.
Born and bred in New Orleans, Keith Oufnac returned home to join Eustis Insurance after his early career took him all over the map.
It may seem like a natural extension of the service agents provide to customers, but advocating on behalf of the customer on claims can create E&O problems for you in the long run.
A community service mindset prevails at Pathfinder Insurance, and co-owner Laurie Dempsey leads by example.
Agency mergers & acquisitions are happening at a record pace—and big agencies are getting bigger. Here’s what it means for the independent channel.
