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Agency Profile: Us Against Ourselves

“We truly believe there is no good or bad except by comparison,” says Jeff Brady, president & CEO of Brady, Chapman, Holland & Associates in Houston. It’s a philosophy that this 25-year Best Practices Agency has taken to heart.

Declaration of Independents: Mike Brouwers

When Mike Brouwers needed a new carrier appointment, he called everyone he knew from working with his state’s Young Agents Committee, and asked them to vouch for him: “Within 90 days, we were on board.”

Prioritizing Customer Service in the Eye of the Storm

Clients can be forgiven for hitting the panic button before and after a major catastrophe, but it’s in these moments that insurance agents need to stay cool, calm and collected to best serve their communities.

13 Tips for a Safe Halloween

To help individuals, families and businesses enjoy the holiday and protect themselves against Halloween risks, share these safety tips with your clients.

Succession vs. Perpetuation Planning

Perpetuation (noun): the continuation, without end. Succession (noun): a following after. No matter which word you use, do you have a plan?

The E&O Angle of Making Agency M&As Work

Ever hear the adage, “The two happiest days in a person’s life are the day they buy their boat and the day they sell it”? The same is true of the insurance professional who views acquiring another agency through rose-colored glasses.

Agency Profile: Common Core

For the last quarter century, Gibson has achieved the elite status of Best Practices Agency by applying a surprisingly simple formula.

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