A year ago in my first Chairman’s Voice column, I asked myself: “Why did I get into this business and what does it mean to be an independent insurance agent?” Then I referred to a speech given by Dan Gibson, founder of our agency back in 1957, where he ex
When a typical grocery store visit goes awry, Ace is left to deal with a common claim.
By: Volume 108, No. 8
It’s not a surprise that consumers have altered their insurance shopping habits. But perhaps what is a surprise is how quickly—and drastically—the change has occurred. Three new studies document the evolution.
Insurance regulation in our country has a lengthy and largely successful track record, and its merits are certainly clear in the wake of the recent international financial crisis. The insurance industry weathered this monumental storm with remarkable succ
E&O Exposures with Non-English-Speaking Prospects; Six Steps to Closing More Sales; Measure Your First Impression; Video Conferencing Made Easy; Direct vs. Consequential Damage in Homeowners
What do senior leaders of organizations, regardless of size or industry, think when they are asked to commit more resources to messaging and selling?
The Patient Protection and Affordable Care Act (PPACA) established medical loss ratio (MLR) requirements for insurance carriers which went into effect on Jan. 1, 2011. The law mandates that at least 80% (individual and small group) or 85% (large group) of
It’s not an easy time to be an independent agent. Pessimism permeates our national economic psyche—and that’s particularly so in our industry. Unemployment is rising again to unacceptable levels. The soft market continues in the commercial lines property
It’s not easy determining the strategic direction of an independent insurance agency these days. First, the soft market for property-casualty insurance has persisted longer than anyone had anticipated, although the recent spate of storms and worldwide dis