williamjones

More Local, More Mobile

Face-to-face—or Facetime? While customers are demanding both, independent agents are struggling to determine what that means for their physical location and agency model. Agents are trying to strike a delicate balance between personal interactions with cu

Terrorism Insurance Top of Mind in 2013

In response to the Sept. 11, 2001, attacks and the ensuing inability of the commercial property-casualty insurance markets to underwrite the risk associated with such massive and unpredictable acts of violence, in 2002 a bipartisan Congress passed the Ter

The Case of the Domestic Duo

While on a Caribbean cruise, Ace meets an unmarried couple who share a home together. He breaks the news that the boyfriend’s HO-3 policy doesn’t fully cover his girlfriend’s personal belongings—including the Rolex watch that she’s wearing.

Educate Clients About the Risk of Disability

For most of your clients, nothing is more foundational to their financial security than the ability to earn an income. It is their income that funds every other aspect of their financial plans. And one of the biggest threats to that income is the likeliho

Ramp Up Digital Marketing

After detailing the awesome new matching grant opportunities with Trusted Choice® in my column last month, I thought bringing you as up-to-date as possible on CAP (the consumer agent portal) would be appropriate in this issue.

Data Security Nightmares

The inordinate time, money and effort it takes for independent agents to secure their firms’ IT systems and customer personal information could better be spent elsewhere—like sales. While systems and data security will never disappear as a major agency co

Most States Opt Out of State-Run Health Insurance Exchange

One of the centerpieces of the Patient Protection and Affordable Care Act was a requirement that states either establish and operate their own health insurance exchange or leave it up to the federal government. In all, 18 states and the District of Columb

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