williamjones

By: Volume 114, No. 9

Vaughn Graham got his start in an insurance company mailroom at 16. Today, he’s the new Big “I” chair. Learn how he plans to help build up the community that gave him a solid foundation.

Does your agency’s website make promises you can’t keep? Even the most innocuous language could morph into an errors & omissions disaster.

Want to avoid getting a letter from your E&O carrier informing you of an uncovered, excess exposure? When selecting E&O coverage limits, ask—and honestly answer—these questions.

Health savings accounts enable employers to provide a high-deductible health care plan with an account employees can fund on a pre-tax basis.

Looking for the best possible marketing effort with the smallest time investment? One of the first steps you should take is to create—and follow—a comprehensive content calendar.

At Best Practices agency Ross & Yerger, everyone’s business card could say “owner.” Employees in all roles say being 100%-employee owned drives a sense of accountability and pride.

Last fall, Debbie Gates had a family emergency that took her out of the office for 48 days. During that timeframe, her boss paid her every penny of her salary—and made sure her benefits were adequate to help support her family’s medical costs.

Are you missing the warning signs that your prospects are dissatisfied? Here are 13 unspoken “no sale signals” to watch out for.

Public entities are unique among commercial insurance exposures for a variety of reasons. But when it comes to cyber exposure, they’re just like any other commercial risk: vulnerable.