williamjones

You’re ready to improve your customer experience by embracing technology. The problem: Your team is resistant to adopting modern strategies.

When Karen Fentress worked on the company side and visited independent agents as a product manager, she had no desire to ever become one. But after the birth of her first child, she changed jobs so she could work part-time—at an independent agency.

When Jesse Konold attended his first state Big “I” event in 2006, a speaker asked everyone under the age of 30 to stand up. “Out of about 300 agents in the room, I was the only one standing,” recalls Konold, 36. “That really started to get my wheels turni

The equine market may finally be leveling out, which is good news for agents who are hoping to sell more equine in 2018. Here are four ways to make it happen.

Independent agent Marnye Langer launched her equine-focused agency in 2010. “Right at the time we entered the market, some significant changes were happening in terms of underwriting practices and pricing,” she says.

Insuring the freight transported by America’s motor carriers can be an exceptional opportunity for independent agents—but it can also lead to errors & omissions claims.

The current trucking insurance marketplace escapes simple “soft” or “hard” market categorization—it’s much more complex.

New to the collector car market? Use these five questions to gather information, impress your customers and look like a real expert.

A burst city waterline causes water damage to the common area of a mall, which is insured under a proprietary Special Cause of Loss form. Can the carrier deny coverage based on the water exclusion?

Autonomous trucks are on the horizon, and the new technology they entail will hopefully improve safety. But that won’t happen any time soon—and certainly not soon enough to provide any relief to the current driver shortage crisis.