williamjones

Taking Over: Meet Millennial Agent Jenny Saint Preux

Jenny Saint Preux admits that “insurance has a horrible rap for being very boring,” but if the industry is going to change its perception, “we have to push diversity in all forms,” she says. “We have to get more women in higher positions, underwriting pos

Taking Over: Meet Millennial Agent Jenni Mathis

Jenni Mathis was convinced she wasn’t meant for an office job. But after several years of pursuing her passion—wilderness therapy—she eventually found her way back to insurance. “I used to navigate the risk of a river or a hiking trail,” she says. “Now, I

From the Front Lines: Personal Umbrella

Independent agent Priya Arora finds that many of her clients think they don’t need the added protection that a personal umbrella provides. “They don’t like to think about lawsuits, but they need to be educated about the risk,” she says.

Taking Over: Meet Millennial Agent Cristal Llorens

The fact that Cristal Llorens speaks four languages gives her agency a serious competitive advantage. “It’s great for customer service, because I may have a customer who speaks a little English, but they just feel more comfortable speaking in their own la

Taking Over: Meet Millennial Agent Antulio Goncalves

For Antulio Goncalves, who has spent his entire insurance career working as a producer, what’s exciting about insurance is sales. “I never had a salary—just straight commission,” he says. “I have all the flexibility I want, but I’m paid based on performan

Taking Over: Meet Millennial Agent Jennifer Garriques

Jennifer Garriques says she was born into the insurance industry and expects to take the reins of her family’s agency in the future. “I often speak with existing customers who knew my grandfather, and I like hearing those stories,” she says. “It really re

Taking Over: Meet Millennial Agent Kevin Flowers

Kevin Flowers started his insurance career on the captive agency side, but he found it “monotonous,” he says. “My intention is not to put down the captive agency—they do a great job within a certain niche in the insurance world. But the parts they don’t f

From the Front Lines: Liquor Liability

In the liquor liability market, independent agent William Schaner’s biggest challenge is providing clients “with a level of coverage that will protect them without making them insurance poor,” he says.

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