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The pandemic has accelerated the move toward digitalization, bringing with it a rise in digital fraud. Here are four insurance fraud trends to watch out for.

An insured rented an Airbnb on a recent vacation and damaged the wood floors in the bathroom. Is the carrier right in saying all coverage is excluded?

Great customer experience is the key to a successful agency. Here are three effective ways to gather information about your clients’ experience.

Up your agency website’s search engine optimization game by developing your content based on what potential customers are searching for.

The new miscellaneous professional liability product covers liability and defense costs from claims that allege errors or omissions in the rendering of professional services.

“I have worked hand in hand with business owners and understand that protecting the assets they have worked long and hard to acquire are a top priority,” says independent agent Denise Byarley. “Our agency feels that the restaurant market, even in rural ar

The COVID-19 pandemic may make planning your exit look more appealing than ever.

Don’t be afraid to do old things in brand new ways, invest in education, and other lessons from over two decades in the industry.

The annual 2020 Insurance Barometer Study gives an overview of what consumers think, want and need when it comes to their finances and insurance. Here are three key consumer trends over the past decade.

By: Volume: 117, Issue: 10