Technology and Tools

The leaders who excel in the age of artificial intelligence (AI) will be those who lean harder into the human touch when it matters most.

Trying to use AI on top of disorganized, outdated or unreliable data doesn’t create efficiencies, it creates more work. However, AI isn’t the problem. The problem is that you skipped a step.

Artificial intelligence (AI) technology can be overwhelming, but it’s not an all-or-nothing game. Here are five steps to thoughtfully implement AI in your agency.

Catastrophe season can stretch even the most experienced insurance professionals to their limits. Between managing claims and fielding urgent questions, staying organized and efficient becomes key to success.

Inaccurate coding can be a costly mistake. Here are the workers comp class codes that are most frequently reclassified by The National Council on Compensation Insurance (NCCI) and what to use instead.

As the directors & officers (D&O) market shifts from soft to hard, it is a prime time for independent agents to identify emerging trends and changing exposures for their clients.

On this episode of Agency Nation Radio, we meet John Bradford, founder & CEO of PetScreening in Charlotte, North Carolina.  

In response to a spike in ransomware attacks on the food and agriculture sector, the PAK Cyber Suite provides alcoholic beverage manufacturers with coverage against a full range of cyber threats.

While D&O and cyber liability policies offer distinct coverage differences, many companies mistakenly believe they do not require separate policies.