Does an Agency Need Consent Before Texting a Prospect or Client?
Is a verbal response acceptable or is there a formal way an agency needs to document proof of consent prior to texting?
Technology and Tools
Agents Looking to Up Their Digital Game in the Post-Pandemic Marketplace
Agents who invested in digitization were better equipped to navigate the pandemic, according to Nationwide survey. Yet the agent-client relationship remains vital.
5 Simple Steps for Creating or Redesigning Your Website
Whether your website needs a redesign or you’re planning on changing platforms, here’s a quick checklist to create a great website.
15 Digital Capabilities to Help Your Agency Grow
Explore an interactive framework to learn where your agency should concentrate to improve digital adoption.
Customer Satisfaction Flat Despite Rebates from Auto Insurers
The main reason why customer satisfaction has stalled: Companies are missing the mark on effective communication with customers.
3 Ways to Realize the Value of Digital Investments
Before buying new software or testing out new tactics, independent agents need to understand their needs. Here are three ways to evaluate your agency to prioritize the digital investments that deliver the most value.
Accelerate 2021: Vertafore Reveals Products and Recognizes Big ‘I’
Vertafore kicked off Accelerate, powered by NetVU, by recognizing the contributions of the independent agent channel over the past year, reserving special praise for the Big “I” and its chairman, Jon Jensen.
5 Ways Agents Can Compete Against Direct Carriers
Direct carriers are a strong competitive force, slashing prices and selling customers on price alone. Here are five ways independent agents can step up to the challenge and grow their agencies.
TrustedChoice.com Partners with Semsee to Provide Commercial Quoting Online
The combined solution allows business owners to visit TrustedChoice.com and answer simple questions to receive a quote indication and be connected with a local independent agency.
7 Revenue-Driving Digital Capabilities Your Agency Needs to Grow
From chatbots to social media, digital is a trend that has been building for decades. Here are seven digital capabilities strongly correlated with high revenue growth.
