Leadership

Agency Nation Meets: Summer Cole

Summer Cole’s insurance career began in 2003 in the commercial department of a local independent insurance agency, where she quickly fell in love with the industry. Like many in agency roles, she wore multiple hats, gaining hands-on experience in all aspects of agency operations.

Declaration of Independents: Will Canterbury

Will Canterbury is an entrepreneur in the truest sense. From running a lawn care business to pursuing a music career to selling furniture, Canterbury has done it all.

2026 Is the Year of the COO

The COO works in partnership with peers to set the vision and direction, but also ensures the vision becomes a reality by aligning people, processes and performance.

Meet 7 Best Practices Agencies

Independent Agent magazine speaks with an agent from each revenue category about their experiences with the Best Practices Study and how their business operates.

Agency Nation Meets: Jamie Behymer

Jamie Behymer, director of diversity, inclusion and young agents at the Big “I,” leads initiatives that empower emerging leaders and help independent insurance agencies become more inclusive.