Agency Operations

“You can’t say, ‘We’re down, we’re flooded, we’re not available,’” says Richard Blades, chairman of Big “I” agency Wortham. “You have to be operating as close to business as usual as you can.”

Failing to understand the details of employee classification requirements under workers compensation statutes can result in inaccurate reporting, which can lead to an assessment of additional premium after an audit—and an E&O claim.

Regardless of your location, lessons from the most recent regional natural disasters could prove invaluable should you face a crisis in the future—and ensure your firm can serve clients in their greatest time of need.

Marijuana, mold, drones—why turn a blind eye to a new risk when it could be so lucrative for your business? Before agreeing to write that policy, make sure you’re not walking straight into an errors & omissions disaster.

You may not even realize it, but your agency’s website could be exposing you to an errors & omissions claim. Keep these two issues in mind to protect your agency.

Vaughn Graham got his start in an insurance company mailroom at 16. Today, he’s the new Big “I” chair. Learn how he plans to help build up the community that gave him a solid foundation.

Does your agency’s website make promises you can’t keep? Even the most innocuous language could morph into an errors & omissions disaster.

Want to avoid getting a letter from your E&O carrier informing you of an uncovered, excess exposure? When selecting E&O coverage limits, ask—and honestly answer—these questions.

At Best Practices agency Ross & Yerger, everyone’s business card could say “owner.” Employees in all roles say being 100%-employee owned drives a sense of accountability and pride.