Agency Operations

Smaller agencies need to get creative if they want to stay relevant with their customers. Here are two strategies to keep in mind in order to accomplish that goal.

The 2016 Future One Agency Universe Study sees a healthy industry in a post-recession upswing—but there’s always room for improvement.

Surprising weather events can occur in any part of the country. Make sure your customers have the option of purchasing additional coverage.

In the early 1930s, Vincent Pavese and D. Carl McCormick founded eponymous agencies in New Jersey. In 1977, their sons merged the Perth Amboy and New Brunswick firms—and today, their grandsons are third-generation owners and operators.

This third-generation agency owner learned from his father to be careful, thorough and scrupulous.

Heading into the New Year, here’s where the industry stands—and how we can work together to leverage the changing landscape and our unique strengths.

Offering inside insight from 260 firms, the 2016 Best Practices Study reveals how independent agencies thrive in a challenging environment.

Before he retired in December, Bill Wilson, founder of the Big ‘I’ Virtual University, offered this fix-it list for the insurance industry.

What E&O practices and procedures best protect an agency?

Helping clients identify and manage risk is the first focus of Fisher Brown Bottrell Insurance with four locations in Mississippi, three in Florida and one in Tennessee.