Agency Operations

Avoid E&O Claims from Cosmetic Hail Damage Exclusions

To keep premiums affordable, homeowners carriers are excluding coverage for what used to be standard covered perils. Cosmetic hail damage is one of those coverages that is increasingly becoming excluded.

Should a Disclaimer Be Added to an AOR Letter?

An agency is considering adding language to its agent of record (AOR) letter advising that the agency is not responsible for any deficiencies that exist in the coverage until it has a reasonable chance to review the coverages.