Commercial Lines

The rise of artificial intelligence (AI) and its growing role in employee recruitment and management is set to reshape the employment practices liability insurance (EPLI) market through 2026 and beyond.

Before Susan Erickson took the helm of her insurance agency, she was busy weathering the waves of the commercial fishing industry.

The product primarily protects veterinarians from malpractice claims, with coverage for both individuals and entities, and includes $100,000 in license defense coverage with no extra premium.

A general contractor filed a claim after tools were stolen from an employee at an active construction project location. The carrier denied coverage, saying that the tools were not located at the insured’s premises.

Here are four technology capabilities that can help you maximize revenue and build long-term client relationships in your commercial insurance book.

“I see telematics and cameras—both driver-facing and outward-facing—playing a much larger role in the future,” says independent agent Blake West. “Some insurance carriers are already using telematics in underwriting, while others incorporate it into ongoing risk management.”

In a market where carriers are inundated with submissions, agents can help their product liability clients secure the coverage they need by understanding carriers’ appetite and capitalizing on the opportunities they offer.