When to Fire Your Top Salesperson

You love your top performers. But are they holding you hostage to the point where they’re causing more damage than they’re worth?

3 Signs Your Clients May Need a Personal Umbrella

It may not be the easiest insurance product to convince someone to purchase, but a personal umbrella can bridge a lot of gaps in the average client’s insurance plan. Here are three signs your client may need a personal umbrella—and how to make the case.

Could Your Commercial Clients Survive a Lawsuit?

Most business owners know enough to request a business owners policy, which covers property and general liability. But commercial umbrella coverage provides more comprehensive protection against unexpected events that may cause financial ruin.

Why We Need to Embrace Rejection

None of us wants to go out into the world, take risks and give our 100% effort just to get shot down. But these moments can lead to a better self.

How to Avoid the Most Common Mistakes During a Crisis

Although each disaster is different and affects each business in a variety of ways, most organizations make a few common mistakes which can have long-term implications. Avoid them by taking these simple steps before the next crisis.

Customer Service: The Case Against Outsourcing

Some agencies find that outsourcing lower-level service interactions helps in-house employees improve the quality of their customer service. But for most smaller shops, in-house service is still a hallmark of the independent agency.