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Agency Profile: The Case for Download

The efficiencies just keep rolling in ever since NBT-Mang Insurance, a Big “I” Best Practices agency, turned on download functionality.

Declaration of Independents

“Insurance Goddess” Carrie Reynolds is willing—even eager—to poke fun at herself if it means people will engage with her and learn something about insurance.

Energy Sector to Fuel Growth for Builders Risk

2014 saw myriad large builders risk losses when multi-story wood frame projects suffered serious fire damage around the country. But the line of coverage involves more than just frame construction. Here’s what to keep in mind about the market heading into

Who’s Going to Fill Your Shoes?

According to the 2014 Agency Universe Study, principals aren’t paying enough attention to perpetuation. Here are nine more trends the new research reveals—and what they mean for your agency.

3 Traits of Top-Notch Customer Service

On a business trip to Oregon, I became miserably ill before reaching my destination. When I reached the hotel where I would be staying, a friendly gentleman greeted me with a smile.

5 Tips for Creating an Agency Blog that Works

Companies that blog have 97% more inbound links. Business-to-business marketers with blogs generate 67% more leads. Websites with blogs have 434% more indexed pages. Here’s how to harness that power.

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