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Is there a recommended follow-up policy that preserves workflow? If we have been following up with clients, are we stuck in that precedent forever?

Even agencies who have formalized programs struggle to raise awareness. Here are 10 digital marketing strategies to increase referrals for your business.

Although employment practices liability insurance has been around since the 1990s, there’s still essentially no standardization among EPLI coverage forms. Here are five crucial coverage elements to watch out for.

Independent agent Warner Phelps used to be “able to use the absence of EPLI coverage to open conversations with prospects,” he says. “Now, insureds already have the coverage in force. Therefore, the conversation turns to coverage, limits and understanding

Ironshore Environmental’s new product provides an additional option for insureds to broaden their protection for pollution exposure associated with their products and helps fill policy coverage gaps.

At this week’s Applied Net conference, one of the topics of conversation was about how greater connectivity is helping insurance agents provide more transparency to their insured, which helps build more trust.

What sets your agency apart from the competition? Is it having a well-known brand or product? Or is it being in the right place at the right time with the right message? The answer is neither. The primary competitive differentiator is a great consumer exp

With an increasing number of cyber attacks taking their toll on public entities, it’s clear that every city in America is vulnerable and should prepare accordingly. Protect your public entity clients with these mitigation tactics.

An insured owns several baseball fields used for youth games and tournaments. They have issues with vandals damaging the outfield, pitchers’ mounds and bases with their cars. Is there any way to insure the fields?

How many times have you received an insurance application from one of your clients that’s ready to take to the market on the first attempt? The answer is probably not very often. There’s a better solution: Smart forms.